TERMS & CONDITIONS OF USE
Last Updated: October 9, 2026
The following Terms and Conditions of Use (“Terms”) are entered into by and between you and Onyx Weight Loss Clinic (“Company,” “Onyx,” “we,” “our,” or “us”).
These Terms, together with our Privacy Policy, Disclaimer, and any other documents expressly incorporated by reference, govern your access to and use of https://www.onyxweightloss.com/ (the “Website”), including all materials, resources, information, functionality, products, and services offered through the Website, whether as a guest or registered user.
Your access to and use of the Website is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, patients, prospective patients, and others who access or use the Website.
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you disagree with any part of these Terms, you should discontinue use of the Website.
PRIVACY POLICY
Your use of the Website is also subject to our Privacy Policy.
Please review our Privacy Policy, which describes how we collect, use, store, and share information obtained through the Website.
Certain patient information may also be subject to additional privacy notices, including a Notice of Privacy Practices where applicable.
DISCLAIMER
Your use of the Website is also subject to our Disclaimer.
The Disclaimer explains important limitations regarding educational information, medical content, treatment outcomes, and other materials available through the Website.
USE OF THE WEBSITE
The Website is intended for individuals who are at least 18 years of age and legally capable of entering into these Terms.
Individuals under the age of 18 should not submit personal information, request services, or use interactive Website features without appropriate authorization.
Information provided on the Website and any available resources may change without notice.
Onyx Weight Loss Clinic makes reasonable efforts to maintain accurate and current information but does not guarantee that all Website content is complete, error-free, or continuously updated.
We reserve the right to modify, suspend, or discontinue portions of the Website or its functionality when reasonably necessary.
LAWFUL PURPOSES
You agree to use the Website only for lawful purposes.
You may not use the Website to:
Violate applicable federal, state, or local laws.
Submit false, misleading, or fraudulent information.
Interfere with the Website's security or functionality.
Attempt unauthorized access to Website systems or user accounts.
Distribute malicious software or harmful content.
Infringe upon the intellectual property or privacy rights of others.
Engage in fraudulent transactions or unauthorized purchases.
You agree to provide accurate information when completing inquiries, scheduling consultations, or submitting information through the Website.
USE OF FREE DOWNLOADABLE CONTENT
Onyx Weight Loss Clinic may provide downloadable educational materials, wellness resources, guides, or other content in exchange for an email address or other requested information (“Gated Content”).
We grant you a limited, personal, non-exclusive, non-transferable license to access and use such materials for your individual informational purposes.
Unless expressly authorized in writing, you may not reproduce, distribute, sell, modify, or commercially exploit downloadable materials.
Educational resources are not intended to replace individualized medical advice or professional evaluation.
MATERIAL YOU SUBMIT TO THE WEBSITE
By submitting information, feedback, photographs, written materials, or other content through the Website (“Submissions”), you represent that you have the legal right to provide such materials.
You agree not to submit content that violates intellectual property rights, privacy rights, or applicable laws.
Onyx Weight Loss Clinic may use non-medical feedback or voluntarily submitted materials for legitimate business purposes, subject to applicable privacy laws and any required permissions.
Patient medical information, protected health information, treatment records, and identifying patient photographs will not be used for marketing or promotional purposes without appropriate authorization where required by law.
Submission of information through the Website does not automatically authorize its use in advertising, testimonials, or public-facing materials.
OUR INTELLECTUAL PROPERTY
The Website contains intellectual property owned by or licensed to Onyx Weight Loss Clinic, including trademarks, logos, written content, graphics, photographs, videos, design elements, and other proprietary materials.
These materials are protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for lawful personal purposes.
Without prior written permission, you may not:
Copy or reproduce substantial portions of Website content.
Redistribute or commercially exploit Website materials.
Modify or create derivative works from protected content.
Remove copyright or trademark notices.
Use the Onyx name, branding, or logos in a misleading or unauthorized manner.
All rights not expressly granted remain reserved by Onyx Weight Loss Clinic or the applicable rights holders.
MEDICAL INFORMATION & SERVICES
Onyx Weight Loss Clinic provides information about medical weight management, hormone health, sexual wellness, telehealth consultations, and other wellness-related services.
Content available through the Website is intended for general educational and informational purposes and does not constitute individualized medical advice.
Treatment recommendations require appropriate evaluation by a licensed healthcare professional.
Medical services, medications, and treatment options are subject to provider assessment, patient eligibility, clinical appropriateness, applicable laws, and availability.
No information on the Website guarantees that a particular medication, prescription, treatment, or medical service will be provided.
TELEHEALTH SERVICES
Onyx Weight Loss Clinic offers telehealth services in jurisdictions where its healthcare providers are appropriately licensed and authorized to practice.
Telehealth services may include virtual consultations, medical history review, evaluation of symptoms, laboratory testing recommendations, treatment planning, and follow-up care.
Telehealth availability and treatment eligibility depend on applicable state and federal laws, provider availability, and clinical considerations.
A healthcare provider may determine that in-person care, additional testing, or referral to another medical professional is necessary.
Telehealth services are not intended for medical emergencies.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
NO GUARANTEED MEDICAL OUTCOMES
Onyx Weight Loss Clinic does not guarantee specific results from medical weight loss, hormone therapy, medications, wellness programs, or other services.
Individual results vary depending on medical history, biological response, treatment adherence, lifestyle, underlying conditions, and other factors.
Testimonials, before-and-after photographs, patient experiences, and educational examples do not guarantee similar outcomes for other individuals.
NO AUTOMATIC PROVIDER-PATIENT RELATIONSHIP
Accessing the Website, reviewing treatment information, submitting a general inquiry, or scheduling an appointment does not, by itself, establish a provider-patient relationship.
A provider-patient relationship may be established through applicable intake, consent, evaluation, and clinical care processes.
Medical services are governed by any additional patient agreements, informed consent documents, and clinical policies applicable to the care provided.
APPOINTMENTS, PAYMENTS & CANCELLATIONS
Certain services may require scheduling, payment, deposits, or completion of intake documentation.
Payment requirements, financing availability, cancellation procedures, and refund eligibility may vary by service.
Patients are responsible for reviewing applicable payment terms and appointment policies before purchasing or receiving services.
Where applicable, third-party payment or financing providers operate under their own terms and conditions.
Please refer to our separate Cancellation Policy for additional information.
Nothing in these Terms overrides applicable patient rights or refund requirements established by law.
CHANGED TERMS
Onyx Weight Loss Clinic reserves the right to revise these Terms periodically.
The date of the most recent revision will be indicated at the top of this page.
Updated Terms will become effective when posted to the Website unless otherwise required by law.
Your continued use of the Website after revisions become effective constitutes acceptance of the updated Terms.
Material changes affecting patient care, privacy rights, or existing contractual obligations may require additional notice or consent.
WARRANTIES
Onyx Weight Loss Clinic makes reasonable efforts to maintain accurate and functional Website content.
However, the Website and its general informational materials are provided on an “AS IS” and “AS AVAILABLE” basis.
To the fullest extent permitted by applicable law, we disclaim warranties regarding uninterrupted availability, error-free operation, or the suitability of general Website information for a particular purpose.
Nothing in this section limits warranties, obligations, or rights that cannot legally be excluded.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Onyx Weight Loss Clinic shall not be responsible for indirect, incidental, consequential, or special damages arising solely from use of the Website or reliance on its general informational content.
This may include damages resulting from Website interruptions, technical errors, unauthorized third-party interference, or inaccuracies in non-clinical informational materials.
Nothing in these Terms is intended to exclude or limit liability for medical malpractice, professional negligence, unlawful conduct, or other responsibilities that cannot legally be waived.
These Terms do not replace or modify applicable clinical obligations, informed consent requirements, or patient protections.
AVAILABILITY
Access to the Website and associated online services may occasionally be interrupted due to maintenance, technical difficulties, network disruptions, or circumstances beyond our reasonable control.
We do not guarantee continuous or uninterrupted Website availability.
We may temporarily suspend access to certain features when necessary to maintain security, functionality, or compliance.
MALICIOUS CODE
Although Onyx Weight Loss Clinic takes reasonable precautions to maintain Website security, we cannot guarantee that the Website will always be free from viruses, malware, or other harmful software.
Users are encouraged to maintain appropriate security protections on their devices.
You agree not to introduce malicious code or otherwise interfere with the Website's operation.
SECURITY
Onyx Weight Loss Clinic recognizes the importance of protecting personal information and maintaining appropriate safeguards.
However, no method of internet transmission or electronic storage can be guaranteed completely secure.
Users should avoid submitting sensitive medical information through general contact forms or unsecured communication channels unless specifically instructed to do so.
Patient information collected through designated healthcare systems may be subject to additional security protections and privacy requirements.
Our handling of personal information is further described in our Privacy Policy and applicable patient privacy notices.
THIRD-PARTY RESOURCES
The Website may contain links to third-party platforms, including appointment scheduling systems, payment processors, financing providers, educational resources, and other external services.
Onyx Weight Loss Clinic does not control the content, privacy practices, security, or availability of independently operated third-party websites.
Use of these services may be subject to separate terms and privacy policies.
References to third-party resources do not necessarily constitute an endorsement.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Onyx Weight Loss Clinic and its authorized representatives from third-party claims, losses, or expenses arising directly from your unlawful use of the Website, infringement of another party's rights, or material breach of these Terms.
This provision does not require patients to indemnify Onyx Weight Loss Clinic for the clinic's own negligence, professional misconduct, or other conduct for which liability cannot legally be transferred.
EFFECT OF HEADINGS; SEVERABILITY
Section headings are included for convenience and do not affect the interpretation of these Terms.
If any provision is determined to be invalid or unenforceable, the remaining provisions shall continue in effect to the extent permitted by law.
Any unenforceable provision shall be interpreted or limited as necessary to comply with applicable law.
ENTIRE AGREEMENT; WAIVER
These Terms, together with the Privacy Policy, Disclaimer, and any documents expressly incorporated by reference, constitute the agreement governing general use of the Website.
Separate patient agreements, treatment consents, payment agreements, and clinical policies may apply to healthcare services.
Failure by Onyx Weight Loss Clinic to enforce a provision of these Terms does not constitute a waiver of the right to enforce that provision in the future.
GOVERNING LAW; JURISDICTION; MEDIATION
These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable federal law or mandatory laws of another jurisdiction require otherwise.
Any disputes relating specifically to general Website use shall be subject to the jurisdiction of courts of competent authority, as permitted by applicable law.
Where appropriate and mutually agreed upon, the parties may attempt to resolve disputes through informal discussions or mediation before pursuing other available legal remedies.
Nothing in this section limits non-waivable patient rights, medical malpractice claims, or rights established under applicable healthcare and consumer protection laws.
ALL RIGHTS RESERVED
All rights not expressly granted under these Terms are reserved by Onyx Weight Loss Clinic.
For questions regarding permitted use of Website content or intellectual property, please contact us.
CONTACT INFORMATION
Onyx Weight Loss Clinic
Website: https://www.onyxweightloss.com/
Email: support@onyxweightloss.com
Phone: (704) 659-4633
Mailing Address:
119 Poplar Pointe Dr., Suite H7
Mooresville, NC 28117
Last Updated: October 9, 2026